Let's be honest: something might go wrong. It's not whether or not mistakes are made that make a good web company (because it will happen), but how a company handles these situations.

Every client of mine gets a unique login name and password. Once logged in, they can see a list of their websites and submit a question, a bug report, or even a feature request. Once I view the issue, I comment on it and resolve it as soon as possible.

Real Help

No overseas, impersonal support calls here. Doesn't it make sense that the same person who built your site is the same person who helps you fix it?

Hybrid System

SGA Websites combines the ticket system with the email system to get the best of both worlds: approachable support solutions with great efficiency.

30 Day Warranty

Every site comes with a standard 30 day warranty guaranteeing a site free from errors and bugs. Nobody's perfect, so if you do find an error, fixing it is as easy as submitting a ticket and placing a call.

Shyness Allowed

For the shy ones, you can simply submit a ticket and not even have to touch the phone. I'm as comfortable with email as I am on the phone.